Project Planning · Superlan East Africa Limited
Understand the requirement
The first stage reviews your operating environment, business needs and existing systems. The intended outcomes and scope of the engagement are agreed before implementation.
Design the solution
The next stage plans the application, configuration or infrastructure approach. Integrations and delivery priorities form part of this discussion, so the design reflects the agreed requirements.
Implement and test
The solution is developed, installed or configured, then tested against the agreed requirements. Testing provides an opportunity to review the implementation before handover.
Train and hand over
User training and operating information support adoption and day-to-day use. The handover should make clear who operates the system and where agreed support can be requested.
Support and maintain
Technical support and maintenance follow the terms agreed for the engagement. Monitoring and corrective assistance are included where they form part of that scope.